Digitized wholesale ordering with dynamic multi-tier discount policies, automated receivables control against credit limits and real-time route tracking for field sales teams.
1. Business Context & Challenges
The network of 1,500 home appliance dealers used to place orders mainly by phone, Zalo and Excel spreadsheets. Applying tier-based dealer discounts was error-prone, and receivables were frequently overdue.
2. SUDO's Tailor-Made Solution Architecture
Sudo built a B2B Self-service Order Portal for tier-1 and tier-2 dealers. The system automatically calculates dynamic discounts, flags credit limit breaches and helps field sales teams monitor sales targets by sales route.
3. Measured Results & Business Impact
- Wholesale order errors: 65% fewer order errors.
- Processing speed: 3x faster.
- Receivables transparency: 100% real-time.
More than 90% of dealers now place orders on their own through the Web Portal, cutting the manual data entry workload of the sales and accounting teams by 70%.
